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Tag: customer retention

Posted January 18, 2023

10 best customer loyalty metrics and how experts measure them

Customer loyalty metrics 65% of people who purchase a brand are repeat customers. And a repeat customer spends 33% more...

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customer retention strategies
Posted June 28, 2020

11 most tried and true customer retention strategies

Customer retention strategies generate big returns. Frederick Reichheld, the inventor of the net promoter score, shows increasing customer retention rates...

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Posted March 24, 2019

40 facts explain customer loyalty worth and how to make it work

Customer Loyalty Customer loyalty is the result of consistently positive emotional experiences that includes the product or services where both...

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